FAQs

Questions Before Ordering

 

Q1: I'm interested in upgrading to a new model steering wheel. Can you manufacture one for me?

A1: Certainly, we can accommodate your request for a new model steering wheel. To get started, kindly reach out to our sales team by submitting a quote request via the "Request a Quote" button. Should you require further assistance or have any questions, please feel free to contact us via email.

Q2: I'm unable to find a suitable steering wheel for my vehicle. Can you create a custom one for me?

A2: Absolutely, we can create a custom steering wheel tailored to your vehicle with the support of our sales team. Simply initiate the process by sending a quote request through the "Request a Quote" option. If you encounter any difficulties or need additional information, please don't hesitate to contact us via email.

Q3: What is your estimated delivery time?

A3: Typically, our delivery time ranges from 20 to 30 days following receipt of your payment. However, the precise delivery schedule may vary depending on the specific items and the quantity of your order.

Q4: Do you conduct quality tests on all your products before delivery?

A4: Yes, we adhere to a rigorous quality assurance process, and every product undergoes a 100% testing procedure before it is dispatched for delivery.

Q5: If I come across a special design on the internet or on your Instagram, can you create a steering wheel based on that design for me?

A5: Certainly, do not hesitate to contact us via email or direct message on Instagram to share your design ideas and requirements. Our dedicated team will make every effort to assist you in transforming your creative vision into a reality.

Q6: Will I lose the heating function with a Carbon Clutch steering wheel?

A6: Unfortunately, the heating function will be disabled as a result of the modifications, as the original heating materials are altered during the process.

A1: However, it's worth noting that clients residing in colder regions often opt for Alcantara as the side grip material to minimize the impact of losing the heated steering wheel function.