Privacy Policy

Effective Date: [Insert Date]

Carbon Clutch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, use our services, or make a purchase through our Shopify-powered online store.

1. Information We Collect

We collect various types of information, including:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you make a purchase.

  • Device Information: IP address, browser type, and device details collected automatically when you visit our website.

  • Order Information: Purchase history, preferences, and other details relevant to your transactions.

  • Cookies and Tracking Technologies: Used to enhance user experience, track website analytics, and improve marketing efforts.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment processing and shipment.

  • Improve our website, services, and customer experience.

  • Send transactional emails such as order confirmations, updates, and customer service responses.

  • Provide marketing communications, promotions, and special offers (with your consent).

  • Detect and prevent fraud or other illegal activities.

  • Comply with legal obligations and Shopify’s policies.

3. Sharing Your Information

We do not share, sell, or rent your personal information. All transactions and data processing are handled securely through Shopify. Your personal data is never shared with third parties outside of Shopify's secure system, ensuring 100% data protection and privacy.

4. Data Security & Retention

Your information is processed exclusively through Shopify, which employs advanced security measures to protect your data. We retain your personal information only as long as necessary to fulfill your order, comply with legal requirements, and enhance our services.

5. Your Rights and Choices

Depending on your location, you may have the ri ght to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of your personal data.

  • Disable cookies through browser settings.

6. Shopify and Third-Party Services

Since our store operates exclusively on Shopify, all payment processing, data storage, and security measures are managed by Shopify's secure platform. You can review Shopify’s Privacy Policy for further details on how they handle user data.

7. Security Measures

We take security seriously and implement appropriate safeguards to protect your data. However, all transactions and data handling are processed entirely through Shopify’s secure infrastructure, ensuring maximum safety.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: 📧 info@realcarbonclutch.com
📞 18006840450
🌍 www.realcarbonclutch.com